US & Canada only.

Incorporating the bizrate^® Survey Cartridge into your store is easily done through the Demandware interface. Start by logging in to the Demandware Business Manager site. This process is for US and Canadian stores only. For stores who require a British, French, or German version, please contact Robert Mumby at our London office at rmumby@shopzilla.com.

1.       Download and Import the bizrate cartridge

Once you have logged in, click on “Site” in the left hand list to see a Site List from which to choose the website to which you wish to add the bizrate Survey Cartridge. Click on the website and then click on the “Administration” option in the left hand list to expand the menu. Within this “Administration” menu, please click on either one of the “Site Development” options (highlighted in yellow below).

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30 minutes (or less) to launch the Bizrate surveys on the Demandware platform.

Demandware and Bizrate Insights partnered to make launching the Bizrate surveys within the Demandware platform a snap! Really – we did all of the heavy lifting.

Bizrate Insights developed a cartridge for Demandware that Demandware client just need to download and then apply two small snippets of code to their templates. Just be sure to have a Bizrate account first. And that’s it!

Even the Demandware team is amazed at the ease of implementation given the incredible value proposition that Bizrate Insights offers.

See the implementation documentation for Demandware.

Bizrate uses the logos of the retailers who participate in the Bizrate Customer Feedback & Ratings program. The retailer logo increases consumer confidence, and therefore response rate, to the Bizrate surveys. So be sure that your most up-to-date logos are in our system today! Logo upload is easy.

How logos are used in the Bizrate survey process

Bizrate^® uses two of each retailers’ logos in the survey process and on our websites. Logo usage with respect to the surveys is free. A small logo is used on the survey invitations (free) and on our site in the comparison shopping search engine results.; and a bigger logo for the surveys and on our sites.

Uploading your logos

Please see the screen shot below for the specifications for the logos. To upload the logos:

1. Login at merchant.shopzilla.com.
2. Click on the “Account Management” tab.
3. Click on “Logo Manager” to get to the screen below.
4. Click on “Submit/Edit Logos” to upload.

It may take 48 hours for your logo to be reviewed and approved or rejected. If it is rejected, then you will receive an email notice. Rejection typically happens is the image is outside of the required parameters.

The MID (merchant identification number) is unique to each account. We track all activity and survey responses by MID. This is the number that must be correctly put into the survey codes.

Login at merchant.shopzilla.com to obtain your MID. If do not recall your password, then click on the “Forgotten Password” link and you will be able to gain access through an email verification process.

The MID will be on the bottom left of the home page post login. In this example, the MID is 170739. Do not use this number, but rather the one associated with your account.