How can I gather competitive intelligence?

Bizrate Insights makes it easy to benchmark against your category or competitors’ customers’ responses to our Buyer Surveys regarding their purchase experience on those sites. These benchmarks provide context or meaning to your own scores and contribute toward smart goal setting. Retailers can also launch direct custom questions on the surveys for answers on any topic, including purchases and attitudes toward competitive retailers.


  • Category and Network
  • Custom
  • Reports

Custom questions

  • Buyer Surveys
  • Abandonment Survey