Our Mission

Bizrate Insights employs seasoned experts in Customer Experience and Feedback. Our customers benefit from a diverse team that offers a collaborative and innovative approach to all tasks. Our energy and passion to achieve best in class products and services is evident in the growing number of clients who choose Bizrate Insights for their CX and omnichannel needs.


Join thousands of Bizrate Insights retail partners

SINCE 2021

We are part of the Dotdash Meredith Network

Bizrate Insights has been collecting customer feedback for over 20 years. Since the early dot com internet days, Bizrate Insights (then known as BizRate) has provided feedback that has not only powered business decisions for our clients, but also empowered customers to make knowledge-based purchase decisions.

Since Bizrate's inception as a graduate school project in 1996, Bizrate has become instrumental as it transformed to become part of Shopzilla.com, then Connexity, Inc., before being acquired by the former Time Inc. (acquired by Meredith Corporation) in 2016.

Our Leadership Team

In 3 States, 5 timezones, and with over 240+ years of experience, we got you covered.
Sierra McGuire

SVP, Product Management & Operations

Todd Stephan

SVP, Engineering

Marcus Vinicius Silveira

VP, Engineering

Bizrate Insights
Benjamin Anik

Executive Director UX & Design

Jody Freire

Executive Director Customer Experience

Lucy Gallo

Executive Director Operations

Denis Lafaille

Executive Director Product

Katie Nelson

Executive Director Business Development

David Bogert

Director Consumer Panel

Harouna Camara

Director Data Product Management

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