What Is the Consumer Buying Process?
The consumer buying process is the path a customer takes as they decide to purchase a product. The process begins the moment a consumer determines they need som... Read more.
What Is a Consumer Panel?
A consumer panel is a group of people a business selects to represent its customer base. The panel members give the company their opinions on various topics, su... Read more.
4 Types of Online Shopper Abandonment Rates — and Why They Happen
There’s nothing more disappointing for an ecommerce business than experiencing online shopper abandonment. And it’s frustrating because there can be so many... Read more.
2023 Wrap-Up: 7 Top Consumer Behavior Trends
Bizrate Insights always keeps a finger on the pulse of consumer behavior trends, paying close attention to what matters most. We all know the best form of adver... Read more.
Consumer Insights Tools: The Best for 2024
Every business relies on actionable data to make crucial decisions. Without quality data, everything from operations to marketing and promotions to managing you... Read more.
What the Data Says About Consumer Payment Preferences
Updated: January 2024 The merchants who succeed in ecommerce have always understood, met, and exceeded consumer expectations. One crucial component of th... Read more.
Making Sense of Online Returns: Why Customers Return Products
Why It’s Vital to Factor Returns into Your Ecommerce Business Metrics The return policies of ecommerce platforms aren’t just a functional aspect of online s... Read more.
How Do Consumers Feel About Product Videos?
Updated: January 2024 Ecommerce videos can be excellent information sources for consumers. They show how a product works and looks, which makes it easier for a ... Read more.