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Listen Smarter.
Act Faster.
Grow Better.

Bizrate Insights turns feedback into focused insights—so you can solve faster, improve smarter, and grow your business with confidence.

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See our plans

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Smart Tools. Real-world Results. Your Way.

From individual features to big-picture benefits, Bizrate Insights gives you the flexibility to choose what works for your team. Browse by business outcome or explore everything our all-in-one solution can do.

Grow Your Business

Gather authentic feedback directly from verified buyers. Uncover valuable trends and sentiments to draw in more shoppers.

Ready to grow?

Increase Customer Loyalty

Improve satisfaction and retention by addressing real customer pain points and enhancing the shopping journey.

See how

Turn Insights into Action

Turn real survey responses into clear, digestible insights that drive strategy and fuel your growth.

Discover how

Understand Net Promoter Score

Discover how our NPS allows brands to track their performance relative to their competitor set at specific points like checkout and fulfillment. Get a more specific read on how you’re doing and make the changes that make a real impact.

More about NPS

Build Brand Equity

Leverage social proof to earn customer trust and enhance brand equity. With UGC (reviews and verbatims), Bizrate Insights helps you display authentic consumer experiences to build awareness and credibility for your brand.

Build up your brand

Boost Search Visibility

Attract more customers and boost your online presence. Bizrate Insights helps you improve credibility and click-through rates and achieve higher visibility with Google Seller Ratings. The result? More organic traffic to your website.

Give yourself a boost

Net Promoter Score (NPS)

Benchmark NPS at key customer touchpoints for each of your verticals.

Explore NPS

Google Seller Ratings

Turn product reviews into one of your most powerful marketing assets with automatic syndication across online search (Google, Bing, etc.) for organic SEO and SEM.

See real examples

Customer Journey Intelligence

Understand customer sentiment across the entire customer journey by collecting relevant feedback at all points.

See why

Expert Insights Analysis

Get bespoke analysis from our team of dedicated data experts and solve your stickiest questions. We're on-call insights experts. We do the work for you.

Discover how

Industry Benchmarking

Compare your performance on every major KPI. Benchmark POS performance and fulfillment capabilities, or against top performers generally. You tell us who you want to benchmark against and we make it happen.

See benchmark examples

Unlimited Data Collection

Collect as much feedback as you need with unlimited survey invitations and survey responses.

Why it matters

Ecommerce manager

Optimize online shopping experiences with real-time customer feedback and behavior insights.

Explore ecom benefits

Marketers

Leverage customer sentiment to refine messaging, boost engagement, and drive campaign success.

More for marketers

Customer Support Specialists

Identify pain points and improve service quality by listening to direct customer feedback.

Improve satisfaction

UX/CX Professionals

Enhance digital experiences with insights into user behavior, satisfaction, and usability.

Drive more conversions

/ customer success

Where insights make a real impact

“Bizrate has been instrumental over the past eight years in allowing customers to have a voice in rating their experiences with AP Electric & Generators LLC. With over 140,000 customers served over the last few years, these unbiased ratings are shown on Google and Bing to all potential online shopping customers. These ratings have helped double our business over the past two years.”

Chris Tessier,

Chief Executive Officer, AP Electric & Generators LLC

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Start fast, free, and scale with ease

You’ve seen what’s possible. Now it’s time to unlock the insights that get you there. No complex setup, no long learning curve. Just the clarity you need to grow your business.

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/ from our experts