Bizrate Insights
At the end of each calendar year, we analyze all of that customer feedback to identify and honor the retailers in our network with the highest satisfaction scor... Read more.
People with disabilities are not a small minority. Over 26% of Americans live with some form of disability. This translates to one in four users on your site. A... Read more.
Is your website meeting the needs of ALL your users? Bizrate Insights' was joined by Accessibility expert Tim Cornelius from P3 Technologies to discuss Web Cont... Read more.
Is your website meeting the needs of ALL your users? Web Content Accessibility has come to the forefront in 2023 with the release of new WCAG standards.... Read more.
Amazon continues to dominate, and we can see that what drives this is familiarity, reliability, and confidence in the process - both in the shopping and in the ... Read more.
How can you expand the sale? What other products would be a natural fit for the specific use case the customer is presenting? If they’re buying a spring blous... Read more.
Chat widgets and chatbots can be used to improve your ecommerce business through the various benefits they provide, from saving you time to directly contributin... Read more.
Every business has routine questions that get asked of their frontline staff. These are easy to manage, but time consuming. Chatbots help customers do easy task... Read more.
Something that few merchants consider is the closing of the loop, by asking the consumer, was the package received? Did the package meet their expectations? How... Read more.