Guide: 24 Essential KPIs for Ecommerce Retailers
This guide will provide the context and information you need to start measuring your company’s productivity, find areas of improvement and optimize processes.... Read more.
The Forrester 2022 Holiday Planning Guide
In a consumer cycle marked by supply chain woes, recession fears and disruptive global events, smart retailers are arming themselves with all possible intel on ... Read more.
Guide: Ecommerce Marketing Strategy for SMBs and Startups
The effectiveness of your ecommerce marketing strategy is key to your business’ short- and long-term success.... Read more.
How Dover Saddlery Optimizes CX Using Customer Feedback
Download our free case study to learn how Dover Saddlery uses feedback collected from the Online Buyer Survey to:
- Monitor customer satisfaction at critical... Read more.
How to Guide: Adding the Customer Certified Medal
The Bizrate Insights Customer Certified badge provides eCom retailers with another tactic to give customers confidence and boost site conversion.... Read more.
Bizrate Insights in the News: February 2020
Bizrate Insights was featured in all of these stories and more this month.... Read more.
Solving site abandonment issues with a Voice of Customer strategy
From cast iron cookware to handcrafted furniture, Lehman’s in Kidron, Ohio has been helping their customers live a simpler life for over sixty years.... Read more.
Holiday Shopping Trends: 3 Things to Watch for in 2020
Which holiday shopping trends will take the spotlight in 2020? With success in eCommerce largely dependent upon a brand’s ability to anticipate changes in con... Read more.
Consumer New Year’s Resolutions: 2020 vs. 2019
Last year we analyzed shoppers’ New Year’s resolutions to help ecommerce brands understand their customers’ 2019 goals.... Read more.
Bizrate Insights in the News: January 2020
Retailers are experiencing massive shifts in consumer behavior and expectations this year, with many being driven by exciting new technology like visual search.... Read more.