John Otavka
Building an effective loyalty program is a time-consuming task that requires serious trial-and-error from multiple areas of the organization.... Read more.
However, when surveyed, we found that most consumers don’t like being forced to use an app to enjoy the benefits of a loyalty club.... Read more.
The modern consumer is extremely budget-minded.... Read more.
Shoppers’ favored loyalty perks are the ones that save them money.... Read more.
Evidence from a recent survey conducted by Bizrate Insights shows that 60% of consumers still belong to at least one loyalty or rewards club. Just under one-thi... Read more.
The company behind the massively successful Funko POP! has a customer base that is equal parts demanding and enthusiastic. To help keep up with expectations and... Read more.
Mother’s Day is one of the most lucrative shopping holidays for retailers, with over $23 billion in consumer spending last year.... Read more.
We asked verified shoppers in the Bizrate Insights network about their preferred ways to check out. Here’s what they told us.... Read more.
Does your brand have a BOPIS strategy in place?... Read more.
Did your company win a CoE Award this year? Congratulations, and welcome to Bizrate Insight’s Circle of Excellence!... Read more.